Introduction

Generic User Manual includes generic information shared by ubTools products.

Performance Tips

Compression

The goal of compression is to send less data. Since smaller amounts of data (less packets) are being sent, they consume less bandwidth and arrive significantly faster.

Compression of request

If file is huge, reduce upload time by compressing file. ZIP(.zip) and GZIP(.gz) formats are supported formats. Other compreesed file formats are not supported. If there are more than one entry in ZIP formatted file, only first entry in ZIP file is analyzed.

Note: Extension of ZIP files should be ".zip", extension of GZIP files should be ".gz".

Compression of response

The product can send analyzed results as text and compressed by depending on browser's HTTP 1.1 configuration.

If browser supports HTTP 1.1, the product sends analyzed results as compressed. When browser recieves data, it automaticly de-compresses data with no user interaction.

If browser doesn't support HTTP 1.1, the product sends analyzed results as un-compressed.

Internet Explorer versions 4 and above, Netscape 4.5 and above, Windows Explorer, are all HTTP 1.1 compliant clients by default.

To verify that Internet Explorer is configured to use the HTTP 1.1 protocol:

Open the Internet Options property sheet If using IE 4, this is located under the View menu If using IE 5, this is located under the Tools menu
Select the Advanced tab
Under HTTP 1.1 settings, verify that Use HTTP 1.1 is selected:

Generic Error Codes

Java errors

Error Message Text

svt-01 [0] : Java error. Cause : Line separator not found.
Action : Contact support.

svt-01 [1] : Java error. Cause : <error_message>
Action : Contact support.

svt-02 [0] : IO error. Cause : Unable to assign servlet response value.
Action : Contact support.

Error	Message Text
svt-01 [0] : Java error.	Cause : Line separator not found. Action : Contact support.
svt-01 [1] : Java error.	Cause : <error_message> Action : Contact support.
svt-02 [0] : IO error.	Cause : Unable to assign servlet response value. Action : Contact support.

Parsing parameter file errors

Error Message Text

ppf-01 [0] : File not found. Cause : <error_message>
Action : Contact support.

ppf-02 [0..1] : IO error. Cause : <error_message>
Action : Contact support.

ppf-03 [0] : Initialization parameters error. Cause : <error_message>
Action : Contact support.

ppf-03 [1] : Initialization parameters error. Cause : Non-numeric value encountered: <value>
Action : Contact support.

ppf-03 [1] : Initialization parameters error. Cause : Non-numeric value encountered: <value>
Action : Contact support.

ppf-04 [0] : XML error. Cause : <error_message>
Action : Contact support.

ppf-04 [1] : XML error. Cause : <error_message>
Action : Contact support.

Error	Message Text
ppf-01 [0] : File not found.	Cause : <error_message> Action : Contact support.
ppf-02 [0..1] : IO error.	Cause : <error_message> Action : Contact support.
ppf-03 [0] : Initialization parameters error.	Cause : <error_message> Action : Contact support.
ppf-03 [1] : Initialization parameters error.	Cause : Non-numeric value encountered: <value> Action : Contact support.
ppf-03 [1] : Initialization parameters error.	Cause : Non-numeric value encountered: <value> Action : Contact support.
ppf-04 [0] : XML error.	Cause : <error_message> Action : Contact support.
ppf-04 [1] : XML error.	Cause : <error_message> Action : Contact support.

Generic User Manual 2.3

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